{"id":14318904,"date":"2025-10-07T13:33:32","date_gmt":"2025-10-07T12:33:32","guid":{"rendered":"https:\/\/staging.learned.io\/customer-success\/service\/"},"modified":"2025-10-24T12:19:46","modified_gmt":"2025-10-24T11:19:46","slug":"service","status":"publish","type":"page","link":"https:\/\/staging.learned.io\/en\/customer-success\/service\/","title":{"rendered":"Service"},"content":{"rendered":"

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Service<\/p>

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Structural support for executives and HR<\/h1>

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At Learned, it doesn’t stop after implementation. With our service, you get structural support from a dedicated Performance Specialist<\/em>. <\/span><\/p>

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What you can expect from our Service Package<\/h2>

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Cost: \u20ac299 per month<\/span><\/span><\/p>

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We ensure flawless execution of interview rounds: from checking the organisational structure and setting up forms to check-ins during the interview. This ensures that everything goes smoothly and is completed on time. <\/span><\/p>

[\/et_pb_accordion_item][et_pb_accordion_item title=”Up-to-date job profiles” open_toggle_text_color=”#2A2334″ _builder_version=”4.27.4″ _module_preset=”default” body_text_color=”#63527a” global_colors_info=”{}” toggle_level=”h3″ toggle_font_size=”23px” open=”off”]<\/p>

After each round, we evaluate with managers whether the job profiles are still correct. We incorporate adjustments directly into the platform so that expectations are always current and measurable. <\/span><\/p>

[\/et_pb_accordion_item][et_pb_accordion_item title=”Support for executives” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>

We monitor the use of the platform and provide managers with targeted support. Think practical guidance, intervision sessions, and content tips that will help them have better conversations. <\/span><\/p>

[\/et_pb_accordion_item][et_pb_accordion_item title=”Analysis and reporting” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>

After each round of evaluation, we analyze the results together. What stands out? Where is adjustment needed? In this way we translate insights into concrete actions for teams, managers and organisation-wide policy. <\/span><\/p>

[\/et_pb_accordion_item][et_pb_accordion_item title=”Strategic workforce planning” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>

In sessions with executives, we visually map performance, potential and culture fit using the 9-grid model. Based on this, we determine targeted follow-up steps for each team or employee. <\/span><\/p>

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Your permanent Performance Specialist<\/em><\/span><\/h2>

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Every month you work with an experienced specialist who gets to know your organisation through and through. He or she is your sparring partner on an operational and strategic level and is available within the agreed number of hours. <\/span><\/p>

Includes 4 hours of support + premium support by phone and chat.<\/span><\/i><\/span><\/p>

<\/span><\/p>

<\/span><\/p>

<\/span><\/p>

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What this brings to your organisation<\/h2>

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By outsourcing the operational execution, HR keeps more time for strategic themes that really matter.<\/p>

<\/em><\/p>

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A Learned specialist works faster and more focused, leading to lower costs and more efficient processes.<\/p>

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Make an impact” image=”https:\/\/staging.learned.io\/wp-content\/uploads\/2023\/07\/Resultaat-Tevredenheid.png” alt=”Support-online-support-Learned” image_icon_width=”55%” image_icon_width_tablet=”55%” image_icon_width_phone=”” image_icon_width_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ header_text_align=”left” header_text_color=”#2A2334″ header_font_size=”26px” body_text_align=”left” body_text_color=”#2A2334″ background_color=”#FFFFFF” custom_margin=”0px||||false|false” custom_padding=”30px|30px|30px|30px|true|true” animation=”off” header_font_size_tablet=”26px” header_font_size_phone=”21px” header_font_size_last_edited=”on|phone” border_radii=”on|24px|24px|24px|24px” global_colors_info=”{}”]<\/p>

Executives have better conversations and HR gains the insights needed to make real impact towards the MT.<\/p>

<\/span><\/p>

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Successful implementation and lasting impact thereafter<\/h2>

” content_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Merriweather|700|||||||” header_font_size=”48px” header_line_height=”1.2em” header_2_font=”Poppins|700|||||||” header_2_text_color=”#FFFFFF” header_2_font_size=”48px” header_2_line_height=”1.4em” custom_margin_tablet=”” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|phone” custom_padding_tablet=”” custom_padding_phone=”10px||||false|false” custom_padding_last_edited=”on|phone” animation_direction=”bottom” header_font_size_tablet=”” header_font_size_phone=”30px” header_font_size_last_edited=”on|phone” header_2_font_size_tablet=”37px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>

Ready to strengthen Performance Management structurally?<\/strong><\/h2>

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#FFFFFF” text_line_height=”1.9em” custom_margin=”16px||||false|false” custom_margin_tablet=”” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|phone” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|phone” text_font_size_tablet=”18px” text_font_size_phone=”100%” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>

Schedule a demo or get in touch and find out what our service package can do for your organization<\/span><\/p>

[\/et_pb_text][et_pb_image src=”https:\/\/staging.learned.io\/wp-content\/uploads\/2024\/10\/Homepage-Learned-Customer-Success-Team-1.avif” alt=”Customer-Success-Team-Learned” title_text=”Learned-Customer-Success-Team” align=”center” disabled_on=”off|off|on” _builder_version=”4.27.4″ _module_preset=”default” width_tablet=”95%” width_phone=”” width_last_edited=”on|phone” min_height_tablet=”510px” min_height_phone=”249px” min_height_last_edited=”on|tablet” custom_margin=”||||false|false” custom_padding=”5%|5%|5%|5%|true|true” scroll_scaling=”0|55|55|100|70|100|105%” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.3″ _module_preset=”default” background_color=”#FDF2ED” custom_padding=”82px||||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.2″ _module_preset=”default” width=”60%” width_tablet=”1080px” width_phone=”80%” width_last_edited=”on|desktop” max_width=”750px” module_alignment=”center” custom_margin=”3px||||false|false” custom_padding=”0px||0px||true|false” animation_direction=”bottom” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”30px” header_2_font=”|700|||||||” header_2_font_size=”40px” header_2_line_height=”1.4em” module_alignment=”center” text_font_size_tablet=”32px” text_font_size_phone=”22px” text_font_size_last_edited=”on|phone” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” header_2_line_height_tablet=”” header_2_line_height_phone=”1.2em” header_2_line_height_last_edited=”on|phone” global_colors_info=”{}”]<\/p>

Discover our other packages<\/h2>

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”3″ _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”24px||||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.2″ _module_preset=”default” background_color=”#FFFFFF” vertical_offset_tablet=”-20px” vertical_offset_phone=”-20px” vertical_offset_last_edited=”on|phone” custom_padding=”24px|24px|24px|24px|true|true” border_radii=”on|12px|12px|12px|12px” global_colors_info=”{}” background__hover_enabled=”on|hover” background_color__hover=”#FAE6DB” background_enable_color__hover=”on”][et_pb_image src=”https:\/\/staging.learned.io\/wp-content\/uploads\/2024\/11\/Duidelijke-verwachtingen.png” alt=”Set-clear-expectations-job-matrix” title_text=”Clear expectations” url=”https:\/\/staging.learned.io\/en\/customer-success\/support\/” _builder_version=”4.27.4″ _module_preset=”default” width_tablet=”95%” width_phone=”100%” width_last_edited=”on|phone” min_height_tablet=”342px” min_height_phone=”160px” min_height_last_edited=”on|phone” custom_margin=”0px||||false|false” border_radii=”on|12px|12px|12px|12px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” min_height=”38px” custom_margin=”0px||||false|false” custom_padding=”0px||||false|false” global_colors_info=”{}”]<\/p>

Premium support<\/h3>

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”-24px|||||” global_colors_info=”{}”]<\/p>

With our Premium Support package, you have direct telephone contact with our support team during business hours. This way you get faster answers to your questions and personal support when needed. <\/p>

From \u20ac99 p\/m<\/p>

<\/span><\/p>

<\/span><\/p>

[\/et_pb_text][et_pb_button button_url=”https:\/\/staging.learned.io\/en\/customer-success\/support\/” button_text=”Support” _builder_version=”4.27.4″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#9055EE” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_icon=”I||divi||400″ button_icon_color=”#9055EE” button_on_hover=”off” custom_margin=”16px||||false|false” custom_padding=”|||0px|false|false” locked=”off” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#9055EE” button_icon_color__hover_enabled=”on|hover” button_icon_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” custom_padding__hover_enabled=”on|hover” custom_padding__hover=”|24px||24px|false|true” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.2″ _module_preset=”default” background_color=”#FFFFFF” vertical_offset_tablet=”-20px” vertical_offset_phone=”-20px” vertical_offset_last_edited=”on|phone” custom_padding=”24px|24px|24px|24px|true|true” border_radii=”on|12px|12px|12px|12px” global_colors_info=”{}” background__hover_enabled=”on|hover” background_color__hover=”#FAE6DB” background_enable_color__hover=”on”][et_pb_image src=”https:\/\/staging.learned.io\/wp-content\/uploads\/2024\/10\/Solution-page-DEI-doelen-1-e1730290843504.png” alt=”DeI-Objectives-Learned” title_text=”Solution page DEI goals” url=”https:\/\/staging.learned.io\/en\/customer-success\/implementation\/” _builder_version=”4.27.4″ _module_preset=”default” width_tablet=”95%” width_phone=”100%” width_last_edited=”on|phone” min_height_tablet=”342px” min_height_phone=”160px” min_height_last_edited=”on|phone” custom_margin=”0px||||false|false” border_radii=”on|12px|12px|12px|12px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” min_height=”38px” custom_margin=”0px||||false|false” custom_padding=”0px||||false|false” global_colors_info=”{}”]<\/p>

Implementation<\/h3>

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” min_height=”252.6px” custom_margin=”-24px|||||” global_colors_info=”{}”]<\/p>

At Learned, you get not just software, but a personalized approach that ensures a successful rollout within months. <\/span><\/span><\/p>

One-time implementation cost \u20ac1,999<\/span><\/span><\/p>

[\/et_pb_text][et_pb_button button_url=”https:\/\/staging.learned.io\/en\/customer-success\/implementation\/” button_text=”Implementation” _builder_version=”4.27.4″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#9055EE” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_icon=”I||divi||400″ button_icon_color=”#9055EE” button_on_hover=”off” custom_margin=”16px||||false|false” custom_padding=”|||0px|false|false” locked=”off” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#9055EE” button_icon_color__hover_enabled=”on|hover” button_icon_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” custom_padding__hover_enabled=”on|hover” custom_padding__hover=”|24px||24px|false|true” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.2″ _module_preset=”default” background_color=”#FFFFFF” vertical_offset_tablet=”-20px” vertical_offset_phone=”-20px” vertical_offset_last_edited=”on|phone” custom_padding=”24px|24px|24px|24px|true|true” border_radii=”on|12px|12px|12px|12px” global_colors_info=”{}” background__hover_enabled=”on|hover” background_color__hover=”#FAE6DB” background_enable_color__hover=”on”][et_pb_image src=”https:\/\/staging.learned.io\/wp-content\/uploads\/2024\/11\/Inzicht-prestaties.png” alt=”Objective-reviews-Learned” title_text=”insights-performance” url=”https:\/\/staging.learned.io\/en\/customer-success\/training\/” _builder_version=”4.27.4″ _module_preset=”default” width_tablet=”95%” width_phone=”100%” width_last_edited=”on|phone” min_height_tablet=”342px” min_height_phone=”160px” min_height_last_edited=”on|phone” custom_margin=”0px||||false|false” border_radii=”on|12px|12px|12px|12px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” min_height=”38px” custom_margin=”0px||1px||false|false” custom_padding=”0px||||false|false” global_colors_info=”{}”]<\/p>

Additional training sessions<\/h3>

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” min_height=”255.2px” custom_margin=”0px||1px||false|false” custom_padding=”||13px|||” global_colors_info=”{}”]<\/p>

Prefer to get started yourself? Then take advantage of our digital support, available to all customers. <\/span><\/p>

\u20ac250 p\/m per manager<\/p>

<\/span><\/p>

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<\/span>Book demo<\/h3>

[\/et_pb_text][et_pb_code _builder_version=”4.27.4″ _module_preset=”default” width_tablet=”” width_phone=”100%” width_last_edited=”on|desktop” module_alignment=”center” custom_padding=”||||false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”] <\/p>

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