


{"id":14297449,"date":"2023-11-08T13:31:06","date_gmt":"2023-11-08T13:31:06","guid":{"rendered":"https:\/\/staging.learned.io\/?p=14297449"},"modified":"2025-03-21T13:56:43","modified_gmt":"2025-03-21T12:56:43","slug":"all-the-best-practices-for-getting-the-most-out-of-your-evaluation-interview","status":"publish","type":"post","link":"https:\/\/staging.learned.io\/en\/hr-dictionary\/all-the-best-practices-for-getting-the-most-out-of-your-evaluation-interview\/","title":{"rendered":"Preparing for the evaluation interview as an employer"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">The evaluation conversation is an important part of the HR cycle. Therefore, to conduct these conversations successfully, it is important that you discuss the right topics with employees. Read everything you need to know about conducting modern evaluation interviews here.  <\/span><\/p> <p style=\"text-align: center;\"><b>Looking for sample questions? \ud83d\udc49   <\/b><a href=\"https:\/\/www.learned.io\/nl\/template\/functioneringsgesprek-nieuwe-stijl\/\"><b>25+ questions to ask for a modern evaluation interview<\/b><\/a><\/p> <p>&nbsp;<\/p> <h2><b>What is an evaluation interview?<\/b><\/h2> <p><span style=\"font-weight: 400;\">In an evaluation interview, you discuss an employee&#8217;s performance, goals and development over a period of time. Together, you look back at someone&#8217;s performance and evaluate accordingly. <\/span><\/p> <p><span style=\"font-weight: 400;\">In doing so, it is <\/span><b>not <\/b> <span style=\"font-weight: 400;\">the idea that it is a one-sided conversation in which only the manager gives feedback. For that reason, in recent years it has often been seen as a &#8220;judgment call. <\/span><\/p> <p><span style=\"font-weight: 400;\">But fortunately, there is also an option to conduct the evaluation interview in a modern way.<\/span><\/p> <p>&nbsp;<\/p> <h3><b>The purpose of conducting evaluation interviews<\/b><\/h3> <p><span style=\"font-weight: 400;\">Modernizing your evaluation interview goes beyond adding a self-assessment. The goal is to create a <\/span> <b> open conversation <\/b><span style=\"font-weight: 400;\">have an open conversation that is focused on development, contributing to the growth of an individual team member as well as the entire team.<\/span><\/p> <p><span style=\"font-weight: 400;\">You do that by recurring these components:<\/span><\/p> <p>&nbsp;<\/p> <h4><b>1. Feedback<\/b><\/h4> <p><span style=\"font-weight: 400;\">An evaluation interview is not only about assessing performance, but also about giving and receiving feedback from both sides.  <\/span><\/p> <p><span style=\"font-weight: 400;\">Therefore, employees also provide feedback to their supervisor and the team through the <\/span><a href=\"https:\/\/www.learned.io\/nl\/blog\/360-graden-feedback\/\"><span style=\"font-weight: 400;\">360-degree feedback method<\/span><\/a><span style=\"font-weight: 400;\">. In addition, using that method, you gather feedback from colleagues, partners and others in the organization, gathering a broader perspective and making the conversation stronger and more valuable in terms of content.   <\/span><\/p> <p>&nbsp;<\/p> <h4><b>2. Broad talking points.<\/b><\/h4> <p><span style=\"font-weight: 400;\">Moreover, you discuss not only a person&#8217;s performance, in the form of <strong>measurable achievements<\/strong> and goal attainment, but also topics such as job happiness, professional growth and career opportunities.  <\/span><\/p> <p style=\"text-align: center;\"><b>\ud83d\udcac <\/b><a href=\"https:\/\/www.learned.io\/nl\/blog\/functioneringsgesprek-vragen\/\"><b>Examples of questions to ask in an evaluation interview can be found here<\/b><\/a><\/p> <p>&nbsp;<\/p> <h4><b>3. Focused on development<\/b><\/h4> <p><span style=\"font-weight: 400;\">In an evaluation interview, you not only evaluate someone&#8217;s performance and each other, but also discuss development.  <\/span><\/p> <p><span style=\"font-weight: 400;\">You discuss:<\/span><\/p> <ul> <li style=\"font-weight: 400;\" aria-level=\"1\"><b>Goals<\/b><span style=\"font-weight: 400;\"> for the upcoming period<\/span><\/li> <li style=\"font-weight: 400;\" aria-level=\"1\"><b>Competencies<\/b><span style=\"font-weight: 400;\"> or <\/span><b>professional skills<\/b><span style=\"font-weight: 400;\"> that a person can further develop, such as communication skills or knowledge of a software system<\/span><\/li> <\/ul> <p><span style=\"font-weight: 400;\">Other opportunities for growth and development, as well as <\/span><b>obstacles<\/b><\/p> <p>&nbsp;<\/p> <h4><b>4. Continuous dialogue<\/b><\/h4> <p><span style=\"font-weight: 400;\">Ideally, you should not plan evaluation interviews just once a year, but make them part of an <\/span><b>continuous conversation cycle<\/b><span style=\"font-weight: 400;\">. In other words, from an ongoing dialogue in which you exchange feedback several times a year. <\/span><\/p> <ul> <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">2 times a year a (formal) performance or evaluation interview<\/span><\/li> <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Every month a (informal) <\/span><a href=\"https:\/\/www.learned.io\/nl\/template\/check-in-gesprek-template\/\"><span style=\"font-weight: 400;\">1-on-1 conversation<\/span><\/a><span style=\"font-weight: 400;\"> In which manager and employee check in with each other<\/span><\/li> <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In each conversation you discuss skills, competencies and KPIs, but you also leave room for the broader conversation topics from point 2<\/span><\/li> <\/ul> <p>&nbsp;<\/p> <p style=\"text-align: center;\"><b>Tip \ud83d\udca1It helps to already include the skills, competencies and KPIs you want to discuss in your feedback and development conversations in <\/b><a href=\"https:\/\/www.learned.io\/nl\/hr-woordenboek\/functieprofiel\/\"><b>job profiles<\/b><\/a><b> (Learned also allows you to automate this using AI).<\/b><\/p> <p>&nbsp;<\/p> <h2><b>Difference from a progress or assessment interview<\/b><\/h2> <p><span style=\"font-weight: 400;\">The difference between a development interview, an evaluation interview and a performance interview can sometimes be subtle, as the terms differ in different organizations and contexts.<\/span><\/p> <p><span style=\"font-weight: 400;\">In general, you can distinguish them this way:<\/span><\/p> <p>&nbsp;<\/p> <h3><b>Performance or evaluation interview<\/b><\/h3> <p><span style=\"font-weight: 400;\">During an evaluation interview, you assess someone&#8217;s overall performance. You usually do this over a period of time, such as a year or six months.   <\/span><\/p> <p><span style=\"font-weight: 400;\">We use the terms performance review and evaluation review interchangeably; as synonyms for the same thing. The manager and employee look back on performance achieved, and discuss future goals, KPIs or targets, skills someone wants to improve, and what behaviors a team member can specifically improve for that purpose. <\/span><\/p> <p><span style=\"font-weight: 400;\">The goal is to give each other <strong>360-degree feedback<\/strong> and based on that evaluation, discuss any rewards or development plans based on the assessment.<\/span><\/p> <p style=\"text-align: center;\"><b>\ud83c\udf1f Looking for examples of a modern evaluation interview?  <\/b><a href=\"https:\/\/www.learned.io\/nl\/blog\/functioneringsgesprek-vragen\/\"><b>Check out these 10 questions for an open, developmental evaluation conversation<\/b><\/a><\/p> <p>&nbsp;<\/p> <h3><b>Development Interview<\/b><\/h3> <p><span style=\"font-weight: 400;\">The purpose of a <\/span><a href=\"https:\/\/www.learned.io\/nl\/hr-woordenboek\/ontwikkelgesprek-voeren-checklist\/\"><span style=\"font-weight: 400;\">development conversation<\/span><\/a><span style=\"font-weight: 400;\"> is to create a plan to improve team members&#8217; skills and abilities, and support their career development.<\/span><\/p> <p><span style=\"font-weight: 400;\">As the name makes clear, it is a conversation focused on professional development. Managers and employees discuss: <\/span><\/p> <ul> <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Strengths<\/span><\/li> <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Development needs<\/span><\/li> <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Career goals and advancement opportunities<\/span><\/li> <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Education or training needs<\/span><\/li> <\/ul> <p>&nbsp;<\/p> <h3><b>Assessment interview<\/b><\/h3> <p><span style=\"font-weight: 400;\">In a <\/span><a href=\"https:\/\/www.learned.io\/nl\/hr-woordenboek\/beoordelingsgesprek\/\"><span style=\"font-weight: 400;\">assessment interview<\/span><\/a><span style=\"font-weight: 400;\">  evaluate a colleague&#8217;s performance and progress. Usually a supervisor gives feedback on the concrete results or targets someone has achieved, and shares areas for improvement.   <\/span><\/p> <p><span style=\"font-weight: 400;\">You also set new goals for the coming period in a typical appraisal interview.<\/span><\/p> <p><span style=\"font-weight: 400;\">The difference with a performance appraisal or evaluation interview is that an appraisal interview is more <\/span><b>one-way<\/b><span style=\"font-weight: 400;\"> is: traditionally, 360-degree feedback and ongoing dialogue is not reflected in it.<\/span><\/p> <p>&nbsp;<\/p> <h2><b>Tips for conducting modern evaluation interviews<\/b><\/h2> <p><span style=\"font-weight: 400;\">Do you want to get started with <\/span><a href=\"https:\/\/www.learned.io\/nl\/blog\/moderne-hr-cyclus-tips\/\"><span style=\"font-weight: 400;\">modernizing your HR interview cycle<\/span><\/a><span style=\"font-weight: 400;\">, then it may be smart to start with a new format for evaluation interviews.<\/span><\/p> <p><span style=\"font-weight: 400;\">You do it like this:<\/span><\/p> <p>&nbsp;<\/p> <h3><b>1. Include feedback from the employee himself (and from colleagues)<\/b><\/h3> <p><span style=\"font-weight: 400;\">One of the most significant changes is the addition of 360-degree feedback. This includes not only the opinion of the supervisor, but also that of colleagues and other stakeholders.   <\/span><\/p> <p><span style=\"font-weight: 400;\">This provides a complete picture of your employees&#8217; performance. This allows the manager to make a more <strong>informed and measured evaluation<\/strong>. Moreover, the input from other colleagues creates new insights for both the employee and the manager.  <\/span><\/p> <p>&nbsp;<\/p> <h3><b>2. Expand the topics of conversation<\/b><\/h3> <p><span style=\"font-weight: 400;\">Furthermore, you can expand the conversation with various talking points.The difference with the traditional evaluation conversation, is that in a modern conversation you not only evaluate someone&#8217;s performance or functioning, but also discuss other topics together.<\/span><\/p> <p><span style=\"font-weight: 400;\">At Learned, we use 5 themes to guide a modern, transparent evaluation conversation:  <\/span><\/p> <ul> <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">job satisfaction<\/span><\/li> <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">performance<\/span><\/li> <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">development<\/span><\/li> <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">learning objectives<\/span><\/li> <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">feedback about the organization<\/span><\/li> <\/ul> <p style=\"text-align: center;\"><b>\ud83d\udc49 Curious about the best questions to ask by topic?  <\/b><a href=\"https:\/\/www.learned.io\/nl\/template\/functioneringsgesprek-nieuwe-stijl\/\"><b>Download our template of 25+ sample evaluation interview questions<\/b><\/a><\/p> <p><b> <\/b><\/p> <h3><b>3. Make the conversation forward-looking<\/b><\/h3> <p><span style=\"font-weight: 400;\">The conversation topics &#8220;development&#8221; and &#8220;learning goals&#8221; above make it clear: in a modern evaluation conversation you not only evaluate past results, but also look ahead.<\/span><\/p> <p><span style=\"font-weight: 400;\">A second development is the addition of questions focused on the future. That way, you make the conversation more actionable and more motivating for employees to work on their development: after all, you still have control over your behavior and performance in the future.<\/span><\/p> <p>&nbsp;<\/p> <h3><b>  4. Evaluate objectively based on skills and competencies <\/b><\/h3> <p><span style=\"font-weight: 400;\">If you want to measure the development and progress of employees over time, it is important to keep returning to the same talking points in evaluation interviews.  <\/span><\/p> <p><span style=\"font-weight: 400;\">If you then also want to focus on <\/span><a href=\"https:\/\/www.learned.io\/nl\/blog\/performance-management-cyclus\/\"><span style=\"font-weight: 400;\">evaluate as objectively as possible<\/span><\/a><span style=\"font-weight: 400;\">, you measure someone&#8217;s development by:<\/span><\/p> <ul> <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">competencies (or soft skills)<\/span><\/li> <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">hard skills (or technical skills)<\/span><\/li> <\/ul> <p><span style=\"font-weight: 400;\">These are the same competencies and skills found in the <\/span><a href=\"https:\/\/www.learned.io\/nl\/hr-woordenboek\/functieprofiel\/\"><span style=\"font-weight: 400;\">skills-based job profile<\/span><\/a><span style=\"font-weight: 400;\"> because by evaluating on them you create a clear picture of what is expected in a particular job (level) &#8211; for both employees and their managers.<\/span><\/p> <p>&nbsp;<\/p> <p style=\"text-align: center;\"> <b> Bonus tip \ud83d\udca1 <\/b><span style=\"font-weight: 400;\">An evaluation conversation should not be the only conversation between managers and employees, but part of several &#8211; including informal &#8211; conversations in an <\/span><a href=\"https:\/\/www.learned.io\/nl\/blog\/moderne-hr-cyclus-tips\/\"><b>continuous HR interview cycle<\/b><\/a><b>.<\/b><\/p> <p>&nbsp;<\/p> <p><span style=\"font-weight: 400;\"> <\/span><\/p> <h2><b>How do you measure the outcome of an evaluation interview?<\/b><\/h2> <p><span style=\"font-weight: 400;\">You can choose to measure an evaluation interview purely qualitatively.<\/span><\/p> <p><span style=\"font-weight: 400;\">But if your goal is to make evaluations <strong>objectively measurable<\/strong>, you can also assign a score to each of the points you evaluate in the conversation.<\/span><\/p> <p><span style=\"font-weight: 400;\">There are 3 steps you can take to make evaluations objectively measurable:<\/span><\/p> <p>&nbsp;<\/p> <h3><b>Step 1. Score mastery of skills and competencies <\/b><\/h3> <p><span style=\"font-weight: 400;\">In a modern evaluation interview, you also discuss someone&#8217;s development &#8211; in the form of their mastery of the skills and competencies needed in a job (see point 4 above).<\/span><\/p> <p><span style=\"font-weight: 400;\">Mastery of skills or competencies is measured by different levels.  <\/span><\/p> <p><span style=\"font-weight: 400;\">And you can easily express your feedback on someone&#8217;s skill or competency level in a score, for example qualitatively (insufficient, moderate, adequate, good, very good) or with a grade (from 0-5).<\/span><\/p> <p><span style=\"font-weight: 400;\">This allows you to give an overall rating at the end of the conversation &#8211; giving you a good look at how an employee is performing against the goals and requirements in their <strong>job profile<\/strong>.<\/span><\/p> <p>&nbsp;<\/p> <p style=\"text-align: center;\"><b>Tip \ud83d\udca1 To make your evaluation of skills and competencies as objective as possible, it helps to work with a system in which the levels are written out in concrete behaviors.  <\/b><\/p> <p>&nbsp;<\/p> <h3><b>Step 2. Keep score over multiple calls <\/b><\/h3> <p><span style=\"font-weight: 400;\">By keeping score across multiple interviews, you get a clear picture of employee development over time.  <\/span><\/p> <p><span style=\"font-weight: 400;\">Thus, evaluation interviews offer not only qualitative feedback, but also many quantitative insights that you can evaluate at the end of the year.  <\/span><\/p> <p>&nbsp;<\/p> <h3><b>Step 3. Use data from evaluations to inform action <\/b><\/h3> <p><span style=\"font-weight: 400;\">Once you hang a measurable score on the points you discuss in evaluation interviews, you collect a lot of data that you can use very well in HR.  <\/span><\/p> <p><span style=\"font-weight: 400;\">The most important action to take based on the data from evaluations is to use the measurements of one&#8217;s performance and development as the rationale for fair pay.<\/span><\/p> <p><span style=\"font-weight: 400;\">In addition, you can use data from evaluation interviews for:<\/span><\/p> <ul> <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">comparing performance of different team members, e.g., in a 9-grid<\/span><\/li> <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">determining development plans<\/span><\/li> <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">decisions on promotions and internal advancement<\/span><\/li> <li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">designating future executives: succession planning<\/span><\/li> <\/ul> <p style=\"text-align: center;\"><b>\ud83c\udf1f Want to know more? Read more about  <\/b><a href=\"https:\/\/www.learned.io\/nl\/blog\/performance-management-cyclus\/\"><b>the benefits of objective evaluation<\/b><\/a><\/p> <p>&nbsp;<\/p> <h2><b>Sample form<\/b><\/h2> <p><span style=\"font-weight: 400;\">Want to get started right away on modernizing the evaluation interview?  <\/span><\/p> <p style=\"text-align: center;\"><b>\ud83d\udcaa Start having valuable and forward-looking performance reviews, too!  <\/b><a href=\"https:\/\/www.learned.io\/nl\/template\/functioneringsgesprek-nieuwe-stijl\/\"><b>Download our template for a modern evaluation interview here<\/b><\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>The evaluation conversation is an important part of the HR cycle. Therefore, to conduct these conversations successfully, it is important that you discuss the right topics with employees. Read everything you need to know about conducting modern evaluation interviews here. Looking for sample questions? \ud83d\udc49 25+ questions to ask for a modern evaluation interview &nbsp; [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":14297440,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","footnotes":""},"categories":[171],"tags":[],"class_list":["post-14297449","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hr-dictionary"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/staging.learned.io\/en\/wp-json\/wp\/v2\/posts\/14297449","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.learned.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staging.learned.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staging.learned.io\/en\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.learned.io\/en\/wp-json\/wp\/v2\/comments?post=14297449"}],"version-history":[{"count":2,"href":"https:\/\/staging.learned.io\/en\/wp-json\/wp\/v2\/posts\/14297449\/revisions"}],"predecessor-version":[{"id":14316699,"href":"https:\/\/staging.learned.io\/en\/wp-json\/wp\/v2\/posts\/14297449\/revisions\/14316699"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/staging.learned.io\/en\/wp-json\/wp\/v2\/media\/14297440"}],"wp:attachment":[{"href":"https:\/\/staging.learned.io\/en\/wp-json\/wp\/v2\/media?parent=14297449"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging.learned.io\/en\/wp-json\/wp\/v2\/categories?post=14297449"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staging.learned.io\/en\/wp-json\/wp\/v2\/tags?post=14297449"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}